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Job Description
Send all resumés with cover letter and wage requirements to jim@uchspets.org

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PURPOSE OF POSITION:
Provide exceptional customer experience for clients interested in adopting or surrendering a pet. Counsels the public in selecting pets, processes adoption applications, and explains UCHS adoption and intake policies, requirements, and procedures.

Supports the organizational mission and goals of UCHS by:
  • Promoting exceptional customer service for our clientele during all stages of their visit.
  • Functioning as a team member at all times by communicating effectively and diplomatically, being approachable and willing to assist co-workers, maintaining a positive and proactive attitude, and promoting interdepartmental communication and cooperation.
  • Creating a positive and memorable client experience by exceeding customer expectations and actively increasing customer loyalty.
  • Expanding knowledge through continuing education and the willingness to learn new tasks.
  • Interact with all animals with compassion and concern for their well-being.
DUTIES AND RESPONSIBILITIES:
Client Support
  • Provides counseling and support for clients, screens potential adopters, and approves or denies adoption applications.
  • Provides general information about the behavior and care of the animals available for adoption.
  • Records information related to the intake or outcome of an animal.
  • Accurately enters data in animal shelter management software system.
Animal Care
  • Monitors and reports changes or concerns in animal health or behavior to ED and/or veterinarian, as necessary.
  • Cleans, sanitizes, and disinfects animal living environments and public spaces to ensure health and comfort for animals and people.
  • Assist with supervising volunteers and West Central cleaning staff in order to maintain a clean and safe work environment and ensure the humane treatment of all animals.
All other duties as assigned by the Executive Director.

REQUIRED SKILLS & ABILITIES:
  • Must have good customer service and communication skills.
  • Must possess basic animal handling skills.
  • Proficient in Excel and Word.
  • Perform all duties accurately and in a confidential manner.
 
 
Sponsored by the Petco Foundation

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THANK YOU TO OUR 2020 KENNEL SPONSORS
Sue Conner & John Schilling   |   The Daniels Family   |   The Fitz Family   |   The Four Paws Resort   |   Joyce Gombarcik
Honda Marysville   |   House of Moonshine   |   Donna Hughes   |   IGS Energy
In Loving Memory of Gabby Martin   |   The Ingram Family   |   John & Janice Oakley
Sherry Robbins   |   The Rooter Works Plumbing & Drains   |   The Saksa Company   |   Select Sires
Cole Shepherd   |   Sterling Protective Services, Inc.   |   Matthew Stout
Molly & Maryann Sweeney   |   Georgia Tobin   |   The Watermans
And
Ken & Jeannie Stults, Mike & Jannell Stults, Rob & Kathy Grose, Stephanie & Mike Hardiman, Rodger & Connie Zook, David & Lori Sillanpaa, Marcus & Brittan Caplin, Kory Zook & Kailynn Cerney, and Chris Godley

THANK YOU TO OUR 2020 CAT ROOM SPONSORS
Lynne Bauman Allen & David Allen   |   Arnold’s Plumbing & Drain   |   Rachel Janovsky
Carly LaDu   |   Gary & Marcia Lee   |   Laurie & Pete Lowe   |   Cody & Catrina Slowter   |   Matthew Stout

Interested in becoming a sponsor? CLICK HERE.
 

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